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Get quick help by checking answers to these frequently asked questions and get on with using Taksini application!
Taksini app runs on iOS 11.0 and newer versions as well as on Android 6.0 and newer versions. To start using the app:
Booking a taxi with Taksini app
Cancelling the service
In the application, you can cancel the order before the order has been confirmed and the car is on the way. A car that has just accepted the order can be cancelled only by calling. You can also cancel a prepaid flat-rate ride at 8 € cancellation fee.
If you can’t access the service, please try the following:
1) Check that you are using the latest version of the app and update if necessary.
2) Check that your phone is connected to the Internet through Wi-Fi or mobile data.
3) If the app crashes, sign out and remove the app, then reinstall it and sign in.
4) Your profile might be inaccessible if you have asked for a confirmation code too many times. Please try again in 24 hours. If you have questions, please contact us at firstname.lastname@example.org